**Terms and Conditions of Wowidays Hospitality and Tourism Pvt Ltd:**
1. **Booking Confirmation**: To confirm your booking, a payment of 50% of the total booking amount is required, excluding airfare. Additionally, all necessary ation, including for Air Ticket, Cruise, Visa, and Hotel bookings, must be submitted at the time of making advance payments.
2. **Full Payment**: Full payment must be completed 45 days prior to the international trip's departure date and 21 days prior for domestic trips.
3. **Documentation**: Final s, comprising Air Ticket, Hotel & Tour Vouchers, will be provided within 3 days prior to the Date of Journey.
4. **Entry & Exit**: Entry and exit locations are subject to availability and dependent on the chosen date and flight schedule.
5. **Itinerary Changes**: Please note that the itinerary is subject to change without prior notice due to factors such as climate, road conditions, or other unavoidable circumstances.
6. **Tour Timing**: While approximate tour timings are provided in the itinerary, the final tour timings will be communicated to you the day before your scheduled tour.
7. **Transfer Mode**: "PVT mode" signifies point-to-point transfer in private mode only.
8. **Missed Pickups**: In the event of missing any pickup, guests are responsible for reaching the attractions on their own. We strongly advise being present at the hotel lobby at least 10 minutes before the tour start time.
9. **Hotel Lobby Arrival**: Ensure to be present at the hotel lobby at least 10 minutes before the departure time of tours/transfers.
10. **Post-Booking Responsibility**: Following booking confirmation, the salesperson will not be liable for any inconveniences. The operations team will communicate day-wise tour details.
11. **Trip Responsibility**: Rest assured, it is our responsibility to ensure your trip is hassle-free.
12. **Final Documents Issuance**: After the issuance of final s, Wowidays is not responsible for any cancellations or alterations to the tour by the client or the airlines. Refunds for air tickets or cancellations will be governed by the specific airline's terms and conditions.
13. **Changes to Dates/Package**: Requests for changing dates or packages must be emailed with a proper reason at least 30 days prior. The amount paid can be utilized within a year from the Date of Journey for the same or any other tour of the same value.
14. **Seat Preference**: Any requests for specific seat preferences will incur additional charges.
15. **Rate Validity**: Rates are not valid on blackout dates.
16. **Check-in/Check-out**: International check-in time is at 1400 hours, and check-out time is at 1200 hours, with some exceptions at 10:00. Early check-in and late check-out are subject to availability.
17. **Child Policy**: Rates for children below 12 years will be considered as child without bed and breakfast. Age criteria may vary for different countries.
18. **Transfers**: Transfers, if included, are without night surcharges.
19. **Refunds**: No refunds, either in part or full, will be made for any unutilized service.
20. **Cancellation Charges**: Bookings once confirmed are subject to cancellation charges, which will be advised at the time of booking. Cancellation requests must be made at least 30 days before the scheduled travel date. Cancellation fees will apply if within 30 days.
Cancellation charges for Hotel / Airline / Cruise / Transport depends purely on their cancellation and refund policies, in addition to our terms and conditions:
- 30 days or more before the date of departure: 25% of the total cost
- 29 - 20 days before the date of departure: 50% of the total cost
- 19 days or less before the date of departure: 100% of the total cost
21. **Cancellation Process**: To cancel a booking, customers must contact Wowidays via email, providing all necessary details for cancellation, including the booking reference number and passenger names.
By agreeing to these terms and conditions, customers acknowledge understanding and compliance with all the stated requirements and procedures.
