Privacy Policy

Wowidays Privacy Policy

Wowidays (“wowidays.com”) understands its valuable customers’ concerns regarding privacy and undertakes several measures to protect and maintain the personal information shared with us.

This Privacy Policy applies to users who inquire about, intend to purchase, or purchase any product(s) or service(s) offered by wowidays.com through any of its channels, including:

Website
Mobile site
Mobile app
Offline channels such as call centers and offices

For the purpose of this Privacy Policy, Website includes website(s), mobile site(s), and mobile app(s).

By using or accessing the Website or other sales channels, the user agrees to this Privacy Policy. If the user does not agree with this Privacy Policy, they should not use the Website or other sales channels.

This Privacy Policy does not apply to third-party websites, mobile sites, or mobile apps, even if they are linked to our Website. Users are advised to review the privacy policies of third parties they interact with.

What Personal Details wowidays.com Collects & How They Are Used

wowidays.com collects information to provide services, fulfill bookings, meet legal obligations, and fulfill obligations toward third parties.

Personal Information includes information shared by the user such as:

Registration Information

Information provided while registering or subscribing on the website, including:

Name
Gender
Marital status
Religion
Age
Email address
Postal address
Phone number
Fax number
Frequent flyer number
Banking details (credit/debit card)
Billing information
Payment history
Income or lifestyle information (if shared)

Other Information Collected

wowidays.com may also collect:

Transaction history and buying behavior
Usernames, passwords, and security information
Files stored on servers (images, documents, etc.)
Public domain information or social media information
Information of other travelers for whom booking is made
Passport copies, bank statements, visa documents
PAN details or passport details for international bookings (as per RBI LRS rules)
Government ID for hotel check-in (Aadhar, Driving License, Voter ID etc.)
Covid vaccination certificate if required for travel

wowidays.com will never share PAN, passport, Aadhaar, vaccination details without user consent, unless required by law or court order.

If users do not provide required information, wowidays.com may not be able to process bookings.

How wowidays.com Uses Personal Information

To Book Services

Information like name, age, address, and phone number is shared with:

Airlines
Hotels
Bus operators
Travel service providers

This is necessary for bookings and reservations.

To Send Promotional Offers

wowidays.com may send:

Promotional offers
Discounts
Lucky draws
Travel deals

Users can unsubscribe from promotional emails anytime.

Member Registration Purpose

Information is used for:

User recognition
Completing travel reservations
Customer service communication
Contacting users for specific needs
Improving products and services
Confirming registration and bookings

Surveys

wowidays.com may conduct surveys to improve services. Participation is optional and survey responses are usually anonymous.

Safeguarding Sensitive Information

Sensitive information like credit card or net banking details is mainly collected by payment gateways and banks, not by wowidays.com.

If any such data is stored, it is protected with security measures.

Cookies & Automatic Logging of Session Data

Cookies

wowidays.com uses cookies to:

Personalize user experience
Save login information
Show relevant advertisements
Send travel offers

Cookies are small files stored on the user’s device. Users can disable cookies in browser settings, but some website features may not work properly.

Automatic Session Data Logging

wowidays.com records:

IP address
Operating system
Browser
User activity on website

This data helps improve systems and services and does not personally identify users.

Content Generated by Users

Users can:

Post reviews
Give ratings
Answer questions
Upload photos
Share travel experiences

User profiles may show:

Number of trips
Reviews
Questions asked
Photos uploaded

With Whom Personal Information Is Shared

Service Providers

Information may be shared with:

Airlines
Hotels
Bus services
Cab services
Railways
Other travel suppliers

wowidays.com only shares information for booking purposes. However, how third-party service providers use the information is beyond wowidays.com control.

Business Partners & Vendors

Information may be shared with:

Travel insurance companies
Banking partners
Credit card companies
Promotional partners
Payment processors
Data hosting services

wowidays.com does not sell or rent personal information to third parties.

Disclosure of Information

wowidays.com may disclose personal information if required:

By law
By court order
For legal investigation
For regulatory compliance
To protect company rights
To prevent fraud or illegal activity

Mobile App Permissions

When installing the wowidays app, permissions requested may include:

Android Permissions

Device & App History
Identity (email auto-fill)
Location (nearest airport, offers)
Photos/Media/Files
Wi-Fi connection information
SMS (OTP auto-read)
Contacts (invite friends)
Device ID
Calendar (travel plan reminders)

iOS Permissions

Notifications (offers and booking updates)
Contacts
Location

Protection of Personal Information

All payments are secured.
wowidays.com uses strict security measures to protect personal information from:

Loss
Misuse
Unauthorized access
Alteration

Security systems are continuously upgraded.

Withdrawal of Consent

Users may withdraw consent or refuse to provide information at any time. However, this may limit access to services or prevent bookings.

User Rights

Users can:

Access personal information
Correct personal information
Delete personal information (except mandatory fields)

This can be done through the user account.